Your Ice Journey, Backed by Real Support

More than just a supplier—we’re your long-term cooling partner.

1. “We Listen Before We Act”

🗺️ Personalized Consultation & Needs Mapping
Ice Pecold’s expert team offers free consultation calls and video meetings to fully understand your business requirements before recommending the right solution. We prioritize efficiency, problem-solving, and time-saving to help you operate seamlessly.

2. “No Manuals Left Unread”

🛠️ Hands-On Training & Support
Ice Pecold goes beyond manuals—our team provides customized training based on your real needs. Whether through step-by-step video guidance or detailed offline tutorials, we ensure you and your team are fully equipped to operate your machines with confidence.

3. “Your Machine, Our Pulse”

📊 Proactive Health Monitoring & After-Sales Support
Ice Pecold dedicated after-sales team is always on standby to provide quick and effective solutions whenever you face machine issues. At Pecold, we don’t believe in one-time transactions—we believe in long-term partnerships built on professionalism, reliability, and trust.

4. “We Speak Your Timezone”

🌍 Global Support, Fast Response
Wherever you are, our frontline sales and support teams ensure the fastest possible response to your inquiries. Time zones don’t slow us down—your business continuity is our priority.

5. “Trust That Lasts, Not Just a Transaction”

🤝 Warranty & Long-Term Value
Every Ice Pecold machine comes with a structured warranty plan, ensuring peace of mind and lasting performance. Just like our ice machines, our commitment to customers is built for the long run.